It’s all about effective problem solving techniques. One of the components of a Quality System is the documentation of complaints and nonconforming product. You may have methods in place for this type of documentation, but how are you using that documentation to solve problems? Non-conformances could be remakes, complaints from your dental clients, and internal reworks. The method you use to get to the root of your lab’s recurring problems can make the difference in your profitability. In this webinar you’ll learn how to identify, evaluate, and implement optimum solutions while complying with FDA’s corrective action process. This is a pre-recorded webinar. Please disregard the reference to submitting Course # in the presentation to request continuing education credit.