Privacy Policy
SafeLink Consulting, Inc. ("SafeLink," "we," "us," or "our") values your privacy and is committed to protecting the personal information of those who visit our website at safelinkconsulting.com (the "Site") or use our services (the "Services"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your personal information. By using our Site or Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly. We collect information you voluntarily provide when you purchase or inquire about our services, register for an account, register for courses, webinars, or seminars, sign up for our mailing list, submit a contact or consultation request, download a resource, or communicate with us. This may include your full name, email address, phone number, organization name and type, job title, mailing address, payment information (processed securely through our payment processor — SafeLink does not store credit card data), and any other information you provide.
B. Information Collected Automatically. When you visit our Site, certain information is collected automatically through cookies and similar technologies, including IP address and general geographic location, browser type, device type and operating system, pages visited, referring source, and date and time of visit.
C. IP Address. SafeLink and/or third parties we contract with may collect your IP Address, which is logged automatically in our server log files. We use IP Addresses to monitor the regions from which Users navigate the Site and for fraud prevention. Only authorized SafeLink staff have access to your personal information in its entirety; other staff may access portions relevant to their duties. This information is never shared outside SafeLink other than to third-party payment processors as necessary to process payments.
D. Information from Third-Party Tools. Our Site may use third-party tools including Google Analytics, email marketing platforms (e.g., HubSpot, Mailchimp), CRM software, online course platforms, form processing tools, and payment processors. Each provider has its own privacy policy.
2. How We Use Your Information
We use the information we collect to provide and support the services, courses, and programs you have requested; to communicate about your account, purchases, or engagements; to send newsletters and compliance updates (with your consent and the ability to unsubscribe); to respond to inquiries; to process payments and prevent fraud; to improve our Site and services; to perform internal research and troubleshooting; to comply with legal obligations; to protect the rights and safety of SafeLink and our users; and to enforce our Terms of Use. We will not sell, rent, or share your personal information with third parties for their own marketing purposes.
3. Cookies and Tracking Technologies
Like many websites, we may use cookies to collect information. We may use persistent cookies to save login information and track preferences, and session cookies to enable certain features. Types of cookies include essential, analytics, functional, and marketing cookies. You can control cookie settings through your browser; disabling certain cookies may affect Site functionality.
4. How We Share Your Information
SafeLink does not sell, rent, or trade your personal information. We may share it only with trusted service providers who assist us (contractually required to protect it), when required by law or to protect rights and safety, or in the event of a merger, acquisition, or sale of our business.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards — including secure HTTPS encryption, internal access controls, PCI-compliant payment processing, and regular review of our practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Your SafeLink account is password-protected; please keep your password confidential and sign out on shared computers.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described here — for as long as you maintain an account or active relationship with us, as required to provide purchased services, as required by law, and for a reasonable period after your last interaction. When no longer needed, we delete or anonymize it securely.
7. Your Rights and Choices
Depending on your location and applicable law, you may have rights to access, correct, or delete your personal information; opt out of marketing emails; request data portability; and withdraw consent. To exercise these rights, contact us using the information in Section 11.
8. California Residents — CCPA Rights
If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect, request deletion, opt out of the sale of your information (SafeLink does not sell personal information), and non-discrimination for exercising your rights. We will verify your identity before processing a request.
9. Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe we have inadvertently done so, please contact us and we will delete it.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content, and encourage you to review their policies.
11. Contact Us — Privacy Questions & Requests
SafeLink Consulting, Inc. — Corporate Office, Gainesville, GA 30506.
770.205.6745 · 800.330.6003 · info@safelinkconsulting.com · safelinkconsulting.com
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and, where appropriate, notify you by email or a notice on our Site. We encourage you to review this policy periodically.